Limited Holiday Hours 7th December 2018- 28th January 2019

We will have very limited holiday hours in our warehouse. All orders Placed between 7th December- 28th January will have longer processing times.

Orders shipping within Australia must be placed before 5th December for delivery before Christmas.

Any exchanges received during this time will be processed according to the date received. 

Australian Orders 

All Australian orders are sent via Express Shipping at $10 AUD. Tracking is included and your parcel will arrive between 1-2 business days from date of dispatch. 

International Orders

International shipping is $14.90 AUD. Tracking is included and your parcel will arrive between 7-14 business days from date of dispatch (depending on country).

Please note that some items may experience slight delays depending on availability. 

Import Liabilities and Taxes

PLEASE NOTE Collections By Claudia does not cover import liabilities that may be applied by the government of the destination country. Collections By Claudia will not accept any responsibility for customs delays, duties or taxes that may apply in the destination country. Under no circumstance will Collections By Claudia accept any orders back due to rejection of customs charges. In accordance with Australian export regulations we are required to declare the exact value of all items. You can read more about our policy in our sales terms and conditions. 

If you have any further queries, please email